We tend to have this notion even while making online payments and when we do not receive a confirmation, we flip! Customers lose trust in online paymentsīelieve me, it plays a major role. Hence, if for any reason you do not receive the email notification, you certainly worry. We carry this particular behaviour while making an online transaction. Whatever amount you give him, you receive an item immediately. You know you can hold the shopkeeper responsible if something goes wrong. Making payments in stores is an easier experience. Secondly, there is no instant gratification. Hence, your natural response to any activity that shows a loss of money is, worry! Online failed payments take longer to process and refund Anything to do with money is important and cannot be dismissed as a light matter. Payment failure can cause anxietyįirstly, it is money! Your real money is involved. So, if online payments are convenient then why do we get anxious each time? There could be several reasons. Why does payment failure affect the payer? 3 How Instamojo handles payment failures?.Authentication Failure – Wrong Details Entered 1.1.0.1 When payment failure occurs, it could be because:.1.1 Customers lose trust in online payments.1.0.2 Online failed payments take longer to process and refund.1.0.1 Payment failure can cause anxiety.

1 Why does payment failure affect the payer?.

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